When IT Hits The Fan Business Articles | October 2 Wholesale Jordan Hicks Jersey , 2009
As entrepreneurs we know IT will hit the fan every once in awhile.? But if we take responsibility and be honest with our clients we can avoid making the situation worse and gain our clients respect as well.
What do many companies do when they have an unexpected problem that arises that negatively affects their clients? They hide. They cover it up. They blame it on their suppliers. They blame it on the weather.
Let me take you back to 2007. I remember a two specific companies in which I was pleasantly surprised with their response to a difficult situation. JetBlue went from the darlings of the airlines that everyone loved to the airline to hate when they left people stranded on runways for up to 8 hours and 1,096 flights were cancelled. JetBlue's CEO David Neeleman didn't hide, didn't blame others or blame this on the weather, even though the Northeast was in the middle of a big snowstorm when it happened.
He stepped up to the plate and took responsibility for the problem and the inconvienence it caused his customers. He said ?What I've learned about these situations is you come out and explain what happened Wholesale Nelson Agholor Jersey , and explain what you're doing to make sure it never happens again. That's the right thing to do. If you try to hide stuff and twist the truth, you don't come across as credible. I decided to do this, and no one is telling me what to do.?
The other example was online marketer, Rich Schefren. He was supposed to deliver a live video feed of a new presentation Wholesale Sidney Jones Jersey , From Startup to Freedom, but ended up delivering an older presentation. I received an email from him titled My Confession, How I Screwed Up. In the email he explained that due to moving his business to a new office he was functioning on catnaps and Red Bull to deliver his weekend seminar. He and his staff made a decision to present the old material since he was already familiar with it, and in his current sleep deprived state he decided that he would not do justice to his new material. Again Wholesale Derek Barnett Jersey , Rich didn't hide, he simply told the facts of what his situation was and apologized for it and admitted that he was not proud of it.
As entrepreneurs we know IT is going to hit the fan every once in a while. But if we take responsibility and be honest with our clients we can avoid making the situation worse and gain our clients respect as well.
In this era of evolution, everything is moving online and very few things are still bought by actually stepping out. From shoes to clothes and mobiles to televisions, every single commodity can now be bought online and completely hassle free. All a person has to do is make a few clicks Wholesale Fletcher Cox Jersey , compare his choice of products and complete the transaction. However, when it comes to buying a car online, people still tend to hesitate. This happens mostly because of the large amount of money that is involved in the car-buying process.
Car buyers 5 years ago were a lot different from those that exist today. Traditionally, people would visit car showrooms and spend a considerable amount of time looking for the perfect car. They would meet the dealers personally and discuss about their requirements in long meetings with them. This process of car-buying was not only tiring but also time consuming for customers. 5 years ago Wholesale Zach Ertz Jersey , customers were influenced by the standard of the showrooms and the specifications of the vehicle that they were looking to buy. Even though these things still influence potential customers today, they can be provided all of these things without making them travel all the way to the showroom every time they have a related query.
What makes it easier for dealerships to influence potential buyers and increase sales?
The main difference between car buyers 5 years ago vs car buyers today is that today these buyers neither have time to visit the showroom personally nor have any patience to wait for their queries to be answered. Therefore, applications like livevideo chat can be extremely helpful tools for car dealers since they can contact potential website visitors instantly through these software. According to, 4 Reasons Dealerships Cannot Ignore Texting Wholesale Nick Foles Jersey , the faster a dealer responds to visitors, the more likely he is to influence them. E-mails are read within an average of 6.5 hours and phone calls are often avoided, thus making livevideo chat the best way to converse with future prospects visiting the website.
According to, The Digital Car Dealership: A Welcome Solution for Most Car Buyers Wholesale Dallas Goedert Jersey , 75% to 80% of the vehicle purchasing is over before customers actually visit physical showrooms, the video chat platform is ideal for quickly converting prospects into customers by delivering accurate and sufficient information.
Customers, today, are on the go and want to acquire everything as quickly as possible. As more and more customers move to online car-buying processes Wholesale Carson Wentz Jersey , it becomes essential for dealerships to cater to their needs. They need to make use of effective web tools such as livevideo chat and engage website visitors perfectly in order to convert them to showroom appointments. The easiest way to influence any potential car-buyers today is to simply make them feel prioritized and address each of their queries as fast as possible. This not only results in a higher conversion of leads but also leaves a great impact on the customers.
Keywords: Car, conversion, purchasing
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